I’m writing to thank you all for the exceptional service that I received from your company during my time in and around Ushuaia and Tierra del Fuego.
Having myself used numerous yacht agencies around the world, I understand what separates good and bad service. I also understand what it takes to service a superyacht like Thalia, we tend to have more than an average amount of “outside the box” requests, and require more precision and personal service than your average vessel. However Lucas, Hernan, Gaston, and the team there at Ushuaia Shipping handled it all with easy.
I can honestly say that I was amazed at how well you all delivered. The service you provided, the recommendations you made, and the constant help and overall friendly attitude were not just good – but excellent!
It took us until we arrived at the bottom of the world to find the best superyacht agency there is and I’m glad we came.
Robert Joseph Lehmann
Captain S/Y Thalia